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Warranty Policy

At Vandamor, we stand behind the quality of our products and commit to ensuring our customers receive value and satisfaction from their purchases. This Warranty Policy outlines the terms and conditions of the warranty provided with our products.

Coverage

Our warranty covers any defects in material or workmanship under normal use during the Warranty Period. Upon successful claim approval, we will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.

Warranty Period:

  • The Warranty Period for products purchased from Vandamor is 2 years from the date of purchase.
  • A replacement product or part assumes the remaining warranty of the original product or 90 days from the date of replacement or repair, whichever is longer.

Exclusions

This Warranty does not cover any problem caused by:

  • Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
  • Damage resulting from improper maintenance or lack of care.
  • Damage resulting from unauthorized modification of the product.
  • Theft or loss of the product.

Process

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. Here’s how you can reach us:

Contact Information:

  • Required Information:
  • Proof of purchase.
  • Description of the issue.
  • Any documentation or images of the defective product.

Limitations

This Warranty extends only to the original purchaser of the product and is not transferable. Only consumers purchasing Vandamor products from authorized Vandamor retailers or resellers or through the Vandamor website may obtain coverage under our warranties.

Legal Rights

This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.

Changes to Warranty Policy

We reserve the right to amend or update this warranty policy at any time. Changes will be effectively immediately upon posting on the Vandamor site.